Jacqueline Zappala ’14 M.Ed., ’17 Ed.S., started her Florida Tech journey as a graduate student in the science education program. Over the past 12 years, she has built a career rooted in student engagement, mentorship and campus life. Today, as director of Residence Life, Zappala plays a key role in shaping student experiences, fostering a strong sense of community and supporting student-led initiatives that drive change.
How long have you worked at Florida Tech? What’s the secret to that kind of longevity?
I’ve been at Florida Tech for 12 years, starting as a student. What keeps me here is my love for the campus, the students and the incredible people I work with in Residence Life. The dynamic environment and ongoing learning opportunities make every day exciting and new.
How have you seen Florida Tech and our students evolve throughout the years?
I’ve witnessed Florida Tech’s growth driven by student-led initiatives, improving processes and campus life. The student-driven approach to problem-solving and innovation has been the biggest evolution, and I look forward to seeing continued growth.
What role does interacting with the campus community play in keeping your job fresh and exciting?
Working in Residence Life offers cyclical challenges, but new staff and their innovative programming ideas keep my role fresh and exciting. Engaging with events in the halls and seeing teams bring creative solutions keeps my job lively.
What do you love about your job?
I love nearly everything about my job, especially the teamwork and cross-department collaboration. Even on challenging days, knowing I’ve made a difference makes it all worthwhile.
“I love nearly everything about my job, especially the teamwork and cross-department collaboration.”
jacueline zappala ’14 M.Ed., ’17 Ed.S.
What makes Florida Tech a unique/great place to work?
The blend of creativity among staff, students and faculty within the scientifically driven atmosphere makes Florida Tech a unique and fantastic place to work.
How would you describe your relationship with the students? Are there any student success stories that resonate with you?
My closest connections are with the ResLife staff. Working on projects and sharing laughs creates lasting memories and bonds. It’s always special when alumni reach out to share their successes and life updates, reinforcing the lasting impact of their time at Florida Tech.
How have you seen the university (and/or your department) grow/change over the years?
The campus is always evolving, driven by our students’ continuous push for innovation. We’re particularly excited about the groundbreaking ceremony for our newest residence hall. The design incorporates intentional programming and communal spaces, aligning with our vision for enhancing student life.
This piece was featured in the spring 2025 edition of Florida Tech Magazine.
